[Resolved]  Snapdeal.com — Regarding mobile phone not returning

Address:Ghaziabad, Uttar Pradesh, 201016
Website:Snapdeal.com

Hi i purchased a red mi note 3 phone from the snapdeal site on 29 august 2016 and this phone is delivered to me on 03 septemper 2016 but i an facing the heating problem in this phone too much when i complaint regarding this, an engineer came ant check it only five minute, when we saying check it at least 15 min and give us the solution than he said this phone having some problem and a person will come tomorrow and please return this phone . No one come till 2 to 3 days when we call to snap deal site they said engineer said there is a no problem and we cant not change this phone or refund and if you facing any problem please contact to service centre so which kind of behaviour of snap deal site, i want to refund my money as soon as possible.
Details of my product:
Mobile Phone: Red MI Note 3(32GB), golden colour
Invoice no:S27E64/16-17/73741
Invoice Date:29 AUG-2016
order id : [protected]
Contact no :[protected]
mail id:swati.[protected]@gmail.com
suborder id:[protected]
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Oct 15, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
Snapdeal.com Customer Care's response
Dear SwatiAnkur,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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