[Resolved] Snapdeal.com — regarding refund | |
My order id is [protected] and my ticket id is 43291834. I ordered a samsung galaxy s5 on 6 august 2017. My phone was delivered to me on 8 august 2017. Phone's battery backup was not good so i visited to samsung service centre. Samsung told me that the battery was not original it was a local battery. Then i told to snapdeal that samsung service centre was told the battery was original. On 18 august snapdeal picked my phone and the maximum refund time is 7-8 days including 2-3 quality check days. On 27 august snapdeal told me that in the phone's box earphones was missing and we are sending your product returned to you. Next day the courier boy delivered the product to me but i don't receive the Because i want refund not a defective phone. Cost of phone is ₹9999 and ₹99 of gold delivery charges Was this information helpful? | |
Oct 7, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 05, 2017 Snapdeal.com Customer Care's response Dear C K Raghuvansh, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |
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