[Resolved]  Snapdeal.com — Reimbursement of my courier charges

Address:Kangra, Himachal Pradesh, 176061
Website:snapdeal.com

I had ordered a jacket with order id [protected] from snapdeal. but they send the wrong size. On replacement request they told me to courier it back as my address is out of delivery area. i did the same.and then i ordered another jacket from snapdeal and cancelled this order. i got the refund what i pay for jacket. but wHere is the courier charges that u have promised.
i am registered with email [protected]@gmail.com and [protected]
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Dec 20, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2016
Snapdeal.com Customer Care's response
Dear anilpandit5477,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Complaint comments 

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i had already mentioned the order detail above
Snapdeal.com Customer Care's response, Nov 21, 2016
Verified Support
Dear anilpandit5477,

We care about your grievance. Please enable us to assist you better by sharing your correct 11 digit order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

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