[Resolved]  Snapdeal.com — Reliance Pro 3 Prepaid WiFi Data Card + 5GB free Data

Address:Anand, Gujarat

The Data card sent by you is not fit to be activated in Gujarat Circle. As I belong to Gujarat so where i will go to activate in Gujarat. if it is possible in Gujarat then tell me as quick as possible.If not possible then i want to return the item to you. please help me in giving quick reply. since the time I have been trying to activate through reliance customer care. but they say that it will be activated from the centre where u have taken. they say it will be activated at calcutta. please give me solution. otherwise i want return the item to you. Thanks Vipul Vyas Data Card No [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sanatan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Sanatan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Sanatan,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Respected Sir,
Sorry for not recieving your call knowingly or unknowingly . Still the problem persists. My Data Card No [protected]. ORDER NO. [protected] AND SUBORDER NO. [protected].So I am giving my alternate Mob. No to contact No. [protected]. please help me resolve the problem. Because the data card sent by you is not applicable. as you know I am from Gujarat. so I need a data card which can be activated.
Now don't tell me as per the criteria I should return within 7 days. It was under process for activatation. The company tried at thier level best to activate. so finally they told me it can not be activated here in Gujarat. so I was harassed. and Now I am hopeless.

Plaese find out solution. I will return your item or you will replace it.

Expecting your kind early reply

Yours faithfully

Vipul Vyas

Dear sanatan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi sanatan,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information