[Resolved] Snapdeal.com — replacement issue

Puneet nirmal

from Delhi, Delhi

Address:	110094
Website:	Snapdeal.com

I just want to warn everyone not to order anything (Especially costly articles) from snapdeal as they are not processing returns. I have placed an order for adidas shoes (Order id: [protected]) for inr 2475 which i received on oct 17, i raised a return request on the same day as delivery, however, snapdeal is not processing my return request. They are giving a very vague reason as: "while processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We're sorry that we will be unable to complete your request and your account

Was this information helpful?

No (0)

Yes (0)

Nov 29, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Snapdeal.com Customer Care's response Dear puneet nirmal,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal