[Resolved] Snapdeal.com — Replacement of product | |||||
Sir/Madum, I purchased a Polo Black shoe through snapdeal the size is not comfortable so I request for replace it with comfort size but two times request through costumer care both time replied its that the items pick-up within 48 hrs but 12 days passed no one come for pick-up consignment. Today came a call via Econ. express that you drop your consignment in the office I request to him to collect from my home which is ensured by snapdeal he is not agreed and say that He will cancel my request . Pl rectify it and tell me what I do. Thanks Was this information helpful? | |||||
Dec 19, 2016 Complaint marked as Resolved phone no 9062463544 not resolved my complaint Snapdeal.com customer support has been notified about the posted complaint. Dec 14, 2016 Shruthi G's response Please make sure you are not cheating customer and your advisors plaese teach them how to handle customers  Verified Support Dec 19, 2016 Snapdeal.com Customer Care's response Dear Mkshamsad, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
I ordered this item oct 9th
Delivered oct 26th 2016.
Item damaged within half an hour.
On the spot i place compliant to snap deal refund my amount. Still no response. So please help me.
Delivered oct 26th 2016.
Item damaged within half an hour.
On the spot i place compliant to snap deal refund my amount. Still no response. So please help me.
Snapdeal.com Customer Care's response, Dec 20, 2016
Verified Support
Dear Surya04660,
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
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We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at writetous@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal