[Resolved]  Snapdeal.com — Replacement Service Failed - Return old keyboard or Refund

Address:	Allahabad, Uttar Pradesh, 211012
Website:	www.snapdeal.com

To Team Snapdeal

I am RAHUL KUMAR KIRTI and I ordered on 10th June 2017 for "TVS GOLD (BHARAT) KEYBOARD USB INTERFACE. But after opening the package I found that keyboard is of ps/2 interface. I ordered for replacement. My keyboard was picked up on 19th june 2017 but it is not replaced yet. I tried to talk to Customer care executive which is not available and raising the frustration.
Snapdeal replacement service is not looking effective, so please return the old prodrct or refund the paid amount (Rs. 2210).

"Replacement Related Detaills"

Reference Number alloted[protected]
RVP Pickedup Slip No. - 227907
RVP Pickedup Date - 19/06/2017

"Order Details"

Customer name - Rahul Kumar Kirti
Mobile number- [protected]
Ordered product- tvs gold (bharat) usb keyboard
Ordered date - 10/06/2017
Order ID - [protected]
Suborder ID - [protected]
Replacement request date - 15/06/2017
Replacement ticket ID[protected]

In case return is not possible then use this account information to refund the amount which i paid for keyboard.

Customer Name - rahul kumar kirti
Name of Bank - central bank of india
Account Number - [protected]
Micr code[protected]
IFSC Code - CBIN0280183 [Here 0 is zero]

Please return old product picked up by your side or refund immediatly and reply me regarding this email. I followed the istruction to complain for lack of service provided to me according to snapdeal email with reference No. 42507474, but no result came out. Actually whole snapdeal after delivery customer service seems paralyzed.

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