[Resolved] Snapdeal.com — return and refund

[Resolved] Snapdeal.com — return and refund

A A4Anita from Bhilwara, Rajasthan

Order id: [protected] Titan raga woman's watch Your courier team has not been picking up this product. They are sending me msg about unsuccessful pick up. No one come on my address to pick this product. No one call me to pick up the product. Snapdeal is not providing the phone no on which we can tell our problem to your representative. Please solve my problem Was this information helpful? No (0) Yes (0)
May 11, 2018 Complaint marked as Resolved They did not resolve my problem. They are only wasting my time. Snapdeal.com customer support has been notified about the posted complaint. May 09, 2018 Updated by A4Anita Please provide the snapdeal's representative phone no so that I can tell my problem. Verified Support May 10, 2018 Snapdeal.com Customer Care's response Dear Anita, Sorry for the inconvenience caused to you. This is to inform you that your concern has been noted and our team is working on it. You can also reach to us at [protected]. Regards, Team Snapdeal May 10, 2018 Updated by A4Anita Today 10/05/2918. I have received msg from your courier team about unsuccessful pick up but no one come at the given address to pick the product. They are sending false msg daily. Please initiate my refund . May 10, 2018 Updated by A4Anita Today 10/05/2018. I have received msg from your courier team about unsuccessful pick up but no one come at the given address to pick this product. They are sending false msg daily about unsuccessful pick up. Please solve my problem and initiate my refund. May 11, 2018 Updated by A4Anita Today I received msg about unsuccessful pick up but no one come to pick this product. I also called on ph no.[protected] after seeing the missed call but no one receive my call .please pick this product and solve my problem May 11, 2018 Updated by A4Anita You are taking so much time to solve my problem this is not a good thing because snapdeal is very largest and reputed company. May 11, 2018 Updated by A4Anita If you can't pick this product please give me address so that I can return your product myself via post office because this process is wasting my time. Please solve my problem and initiate my refund. Verified Support May 11, 2018 Snapdeal.com Customer Care's response Hi Anita, Sorry for the delay. As conveyed to you over the call, please allow us some time and we'll get this sorted asap. Thanks! Team Snapdeal May 12, 2018 Updated by A4Anita On which date your courier team will pick the product "Titan Raga wrist watch " May 12, 2018 Updated by A4Anita Pick up service of your courier team (ECOM-ROL1) is very much disappointing.
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