[Resolved]  Snapdeal.com — Return not completed even after a month.

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I order ultimate nutrition prostar 100% whey from snapdeal(price was 4180/-), and I found that product wasn't genuine. I asked snapdeal for a return and first they said that they will refund only in freecharge account ( which I am not sure would be able to transfer to my bank account or not. and its been more than a month they have not done pickup nor initiated any process. I have been calling snapdeal customer care every day they say request is in process and wait for 24- hours. Please help me!!
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Aug 9, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Customer (alishaanjali92),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear Customer (alishaanjali92),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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