[Resolved] Snapdeal.com — return of the item is not made

divyan1995

from Bengaluru, Karnataka

Website:

m.snapdeal.com

I purchased philips she1455wt earphones on 30th nov. As i received duplicate product i made return request and estimated pick up was 09th dec. After that i dint get any updates on return, so i wrote complaint mail to snapdeal customare care. I get response saying it will be done within 2 days. They dint return the item till now. Now they stopped responding. Please take necessary actions against them as they are cheating customers. Never trust snapdeal. Worst online shopping site

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Dec 30, 2017

Complaint marked as Resolved

First of all thank you so much. After I did complaint, within 2 days Snapdeal mailed me and they initiated the return process. And within a week they did return of item and refunded my money. I was trying this from 1 month but I did get any response but because of consumer complaints my issue got resolved.

Snapdeal.com customer support has been notified about the posted complaint.

Dec 21, 2017

Akshay Sachapara's response My item is cancelled but i have not receive refund

Verified Support

Dec 22, 2017

Snapdeal.com Customer Care's response Dear customer(divyan1995),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Comments

Akshay Sachapara

from Surat, Gujarat

I have not received my cancelled item payment is refund

Snapdeal.com Customer Care's response, Dec 22, 2017

Verified Support

Dear Akshay,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal