[Resolved] Snapdeal.com — Return / replace of redmi note 3 | |
Sir, i placed redmi note3 mobile on 2nd oct 2016, order id: [protected], received on 5th oct 2016 and from second day itself we experienced that mobile is under quality in some specs. So, i tried to place it return but there not showing return option. After many calls to customer care they suggest to place it to replace request and we do so (Reference no:[protected] on 15th oct 2016 courier boy took mobile. Money and mobile both in their hand... After that we are facing terrible experience that no further shopping in snapdeal. Still we are calling customer care, they said we will contact you by 24 hr. We send mails to snapdeal help center but not responding proper way.in their mial.. Sorry unable to complete your request. It is almost one month long time we are facing their delay to refund. Please help us... Was this information helpful? | |
Nov 6, 2016 Complaint marked as Resolved Thank you Consumer Complaints..solved our problem after complain to you.
we were faced terrible experience from snap deal team for one month.., we send them no.of mails and calls to customer care but irresponsible, irrelevant answers.
Thank you very much. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Snapdeal.com Customer Care's response Dear Sreenivaas, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear Sreenivaas, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |
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Solved my problem through "Consumer Comlaints". Iam very satisfied..if there are some more stars I will give more.
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