[Resolved] Snapdeal.com — return request closed after chosen' return request'

Rajeshwari Sabapathy

from Changanacheri, Kerala

Address:

638459

I ordered ticker fs 4682 and order i'd : [protected]
I cancelled my order still they delivered it, i requested to return the product, they have shown me return request closed. I am not able to return the product. Snapdeal shows no such service available to your order while calling their customer care and poor response to the emails. Can't even submit a complaint in their website. Kindly help me to return the product and process of refunding.

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Jul 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2019

Snapdeal.com Customer Care's response Hi Rajeshwari,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

Yash Pramod Jadhav

from Delhi, Delhi

I had requested snapdeal to take the fitness band return but they are not taking it. And nothing helpful information is given by them. Snapdeal should improve their services. I think this online shopping site is good for purchasing product as they can't solve the problems of their customers.

Snapdeal.com Customer Care's response, Jun 27, 2019

Verified Support

Hi Yash,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Yash Pramod Jadhav's reply, Jun 28, 2019

Can I will get my money back and this product will be taken return..

Ar Pixel

from Pune, Maharashtra

Not Received My Refund on my Cancelled order By snapdeal order no. [protected]

Snapdeal.com Customer Care's response, Jun 27, 2019

Verified Support

Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Swarajmnavi

from Mumbai, Maharashtra

We got a hardcopy of mail from india post

From snapdeal
They asking all details as above-mentioned

Snapdeal.com Customer Care's response, Jun 28, 2019

Verified Support

Hi Swarajmnavi,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal