[Resolved]  Snapdeal.com — returned product but not received order amount

Address:Surat, Gujarat, 395006

My order id:-[protected] date15/05/3019 and product is duplicated so I have return request by24/05/2019 and picked up date:-27/05/2019 and refund initiated 31/05/2019 but order amount 323Rs not received and not respond snapdeal by me so help me And provide my order amount...
This complain attachment by image by snapdeal status...
Snapdeal ivr system is not contect by customer and customer is having many problem so help us...
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Aug 2, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
Snapdeal.com Customer Care's response
Hi Sanjaybhai,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Mujhe ek call aye thi banglore se sanjay sharma ki or unhone mujhe apni id b di thi g or ab vo hmse paise lakae 14000 rupay or mang rahe ha g
Snapdeal.com Customer Care's response, Jul 3, 2019
Verified Support
Dear Shainty,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Sir,
Today I received a call from Mr Nitin Kumar sing and told us we have won Tata Safari car and asking us to send our Aadhar and pan card. Would like to know whether any contest is run. Please reply as early as possible.
Snapdeal.com Customer Care's response, Jul 3, 2019
Verified Support
Dear Vijaya,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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