[Resolved] Snapdeal.com — Samsung evo 16gb microsdhc class 10 48mb/s | |||||
Hello sir, my name is saurabh i buyed the memory card from snapdeal 26 apr 2015 i received the product with some faults which is not in good condition i wrote a complaint for return but they took and auto canceled from there side the courier not came to my home now it has the 10 years warranty i call them today they gave me the samsung customer service no but all are incorrect and gave the fake address i call them 2 or 3 times the same happened with me sometimes no is not correct many says we accept mobiles not memory cards and some says we not provide service for online customer buyer ...i told every single problem to snapdeal care but thats all wasted they told me if its not possible in your city to goto nagpur and pune they will help you ...also tell me thats come with the ignore receipt from samsung service akola then we will process further your request ...i told to them just take your product and do repair and deliver to me when it will me solved the problem ...but now they are said its not there responsibility they says solve your problem with samsung only ..i talked with senior also expert at snapdeal but thats also wasted my time 2 to 3 hours my time is wasted i call them call to samsung care and talk with snapdeal ...now sir please i want my warranty service as they shown on there site so its there responsibility to provide service to buyer after purchased they are not solving my problem i hope you got my problem please solve my problem as earliest Thanking You... Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 07, 2017 Snapdeal.com Customer Care's response Dear saurabhkatre2157, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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