[Resolved] Snapdeal.com — Samsung Galaxy J5 (8GB, Black) Mobile | |||
I have purchased a mobile of Samsung Galaxy J5 (8GB, Black) of Rs 10490.00 from Snapdeal.com, my order Id [protected]. I have paid all the amount. I have received this product today, when I opened the packet I found there Two pieces of Stones. This is a type of fraud with me by Snapdeal. Snapdeal is a famous online shopping company but such type of fraud they will do I never think. It embrace me. Kindly resolve my issue in 24 hours. This type of matter is serious crime against the consumer. Was this information helpful? | |||
Dec 16, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Snapdeal.com Customer Care's response Dear Chander Bhushan Thakur, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Its better to shell out a little more money and buy from shops outside.
Atleast they wont sell stones.
I am having worst experience witj snapdeal since more than a week.
Chasing them to deliver my phone but no one is bothered to even reply properly.
We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.
Regards,
Team Snapdeal