[Resolved]  Snapdeal.com — sarees

Address:chennai, Chennai, Tamil Nadu, 600073

Hi am snapdeal seller for past few months. My id [protected]@gmail.com ([protected])
My saree was sold in snapdeal. As per process snapdeal should arrange courier pick up person to pick the parcel. But they failed to arranged it. And snapdeal application was also not working to raise a dispute.
Now snapdeal asking to pay 250% of penality.

They do not have honesty on business. They dont understand what is the issue. As the fault is from their side they should pay compensation to me. Instead they are asking 250 % penality from my side. I am really clueless whats the point of asking penality from seller for their issue. Iam really frustrated because of this.
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Aug 12, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
Snapdeal.com Customer Care's response
Hi Indumathi,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I got a call yesterday and today I got this sms Welcome to snapdeal
company online (home shopping)you win -1st prize (tata safarl) and amount rs.-12, 50, 148/-registration service charge-6450/-on deposit for only details please contact helpline no:-[protected] thanks

Snapdeal.com Customer Care's response, Jul 2, 2019
Verified Support
Hi Ratheesh! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
Delivery boy Rohit Singh was very rude and did not gave my order
I will never order anything from your website
Snapdeal.com Customer Care's response, Jul 3, 2019
Verified Support
Hi Rohin,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I received empty box and I complain to return but my return request is closed no any contact no. Mentioned what can I do please help me
Snapdeal.com Customer Care's response, Jul 3, 2019
Verified Support
Hi Dev,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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