[Resolved] Snapdeal.com — selling fake watches

chetanmalhotra

from Chennai, Tamil Nadu

Address:

560054

We have purchased this titan fastrack watch in aug-2018, the watch is not function properly, we went to titan company showroom and dealers also, as per them the watch is fake and does not carry any warranty but been sold as original titan watch, please help in replacing original watch or refunding the money.

Also no one has replied on the complaint, complaint no. 58611827

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Aug 12, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Snapdeal.com Customer Care's response Dear Chetan

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Comments

Shubhammaurya88

from Mumbai, Maharashtra

Mere paas lucky draw ka msg aaya hai aur aaj call bhi aaya tha lucky draw se
Mujhse bola gya ki 6500 pay karne pe aapko tata safari car gift kiya jayega...

Snapdeal.com Customer Care's response, Jul 12, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal