Snapdeal.com — Sending back again and again wrong product

Address:Mumbai City, Maharashtra

I ordered iball vogue 2.8a white and red. Purchased it paying cash on delivery. When I opened the box, it was some other cheap model inside. I requested for replacement requesting them not to repeat the mistake and check the product before dispatching. They assured that the mistake will not be repeated. For my surprise, the replacement was also the same model for which I asked the replacement. I dont understand, why there is no quality check. So pathetic service from Snapdeal. The worst online service provider among all others I have purchased from. Long way to go Snapdeal. I am waiting for my refund.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Shobin,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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