[Resolved] Snapdeal.com — Smartphone(Nokia Lumia 730) | |||||
I ordered Nokia Lumia 730 and noticed some lag and frame drop while using this phone from the very first day! I placed a replacement request on snapdeal since this is a manufacturing defect but they have been very lousy in their response, I had to call several times to get my request sorted and they have given me a long 10 day waiting period to get a new replaced phone. A new law for online retailing is the need of the hour, they know they can get away with this because there is no law to enforce consumer justice. They have purposely given such a long schedule for replacement bcz most o[censored]s would withdraw from such a long process, but I am not going to leave these guys so easily. Also we need a law where any electronic good found with a manufacturing defect should be replaced within 3-4 days. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved | |||||
2 Comments | |||||
Comments
Dear Aman Agarwal01,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team