[Resolved] Snapdeal.com — Snapdeal cancelled the product | |||||
I have ordered Reebok shoes on 22nd Oct 2016 and it is to be delivered on 27th Oct but I got the msg that the delivery is attempted but could not delivered but actually they have not attempted even I got the same msg on 28th oct and then I got same msg on 2nd oct and got the call from delivery person after I complained to snapdeal on 1st nov 2016 but since I was out so told him to deliver on 3rd Nov the delivery boy called me and told me that I am coming in 1hr. time but then after 30mins he again called me that it has been cancelled by snapdeal, then I called to snapdeal they are saying it has been cancelled by courier company they both are just playing passing the bugs on each other and this is not the first time it is happening this is happening everytime even last time I got the product defected and when I place order for replacement then the product is not available then you have to either refund or keep the same defected product . There is clean and clear wrong intention of snapdeal just to fool the client . Was this information helpful? | |||||
Dec 15, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 04, 2016 Snapdeal.com Customer Care's response Dear rudrarintu, We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Nov 12, 2016 Snapdeal.com Customer Care's response Dear rudrarintu, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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