[Resolved]  Snapdeal.com — Snapdeal Cheated me and Harrassed me on Phone

Address:Indore, Madhya Pradesh

This is regarding order number - [protected]. I bought items of more than Rs 38, 000. There was a 10% cashback offer at that time from Kotak and snapdeal. I used KOTAK bank debit card for purchasing. The last date credit cashback was 31st December 2014, but nothing was credited.I called on 1st Snapdeal. They told me to call Kotak. I called Kotak. They told me to call snapdeal. I called snapdeal again on 2nd. They took my complain - request number[protected].I received no reply from Snapdeal. I called again today on 7th and their customer support was so cheap he spoke to me in a bad manner. He told me that snapdeal cannot do anything. That guy name was praveen from delhi support team.So, both Kotak and Snapdeal are throwing on each other. I never received Rs 3000 of cashback offer. Snapdeal is a cheat guys. I fulfilled all terms, but they never sent funds, So, be careful before you go for such offer on Snapdeal. They will take orders politely, but when you go in trouble they won't help you.Thanks, Aayush
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Aayush,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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