[Resolved] Snapdeal.com — snapdeal is not ready to replace defective item for over ten days | |||
I have previously logged a complaint ten days back. I was informed that the ussue would be resolved by the seller of snap deal. But so far nothing has happened. First there was an issue with one tvs remote, now there is a failure with another tv. Snapdeal team is not bothered to take back the defective items and give me back my refund. My order id is [protected]. I need an advise as to how to go about suing snapdeal. Was this information helpful? | |||
Apr 22, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Mar 15, 2018 premananda bhutia's response I am already pay the bill .
Verified Support Mar 22, 2018 Snapdeal.com Customer Care's response Dear John Mendes, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Snapdeal | |||
 2 Comments | |||
Comments
There is a option cancel but l can't cancel the order . Why the option is there if l can't cancel.This is very bad point in snap deal app.
Snapdeal.com Customer Care's response, Mar 22, 2018
Verified Support
Dear Premananda(premananda bhutia),
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 30, 2018
Verified Support
Dear Premananda(premananda bhutia),
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal