Snapdeal.com — snapdeal scam - cheating with seller placing fake orders | |||
Hi, We are working with snapdeal as a seller from more than 6 months now. And now its very difficult to work them. We have reached to aprox 200 orders per day, but we are getting 30 return on an average per day. Its fine we understand, it happens. Many time we have received even 50 returns as well. Sometimes customer number is also written on returned box, and when we verified by calling customers then why they returned or not received our order, "they simpily refused that they have not p;aced any order" and not contacted by any delivery boy. The scam is - there is a another team which is having bulk data of many people, and they are placing fake orders, which are returned to us without even delivery attempts to their customers. And snapdeal is charging rs35-70 eachv return order, which is shapdeal profit without any efforts. If we calculate - 30return*\rs 50average = rs1500 per day they are charging without any reason. This is not the only case, we have called more then 20-25 customers, they all said the same thing. Moreover we have taken sanpdeal oc+ service as well, and we have videos recording of snapdeal pick boy saying "bhaiya ap aise bs poythene me pack kr k dete ho, kisk moh me pani nahi aiyga, hum log to adha maal aise hi paar kr lete h, or box pack kr k de dete h" Now i tell you the main story, in business it happens, but we as a seller pay penalty, why we bear this. When we are received empty boxes at return, then its our right to claim. And we are giving you video proof for such boxes as well, then, how you can block all our orders. Our panel is working but not receiving any order now, because the ratio of claim has crossed it maximum level as informed by snapdeal. Explain me one thing if i am receiving damage or empty box then how you can set claim ratio. I have recording of our conversation with the customers saying we have never placed any order. And today you have blocked or orders, total lose for us. Now you tell how you wil help me. Or i start posting all video recordings and call recording with customers on social media to expose you and also tag mr. Rohit and mr. Kunal on twiter with all videos. If i dont receive response within 12hrs i start publishing your scam everywhere. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
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