[Resolved]  Snapdeal.com — SNAPDEAL WORST ONLINE STORE TO DEAL WITH - Order # [protected]

Address:

Mumbai City, Maharashtra

Snapdeal fails to honor the order placed All you guys at snapdeal ask us to send an e-mail to [protected]@snapdeal.com but its useless too. I have sent more than 5 e-mails but still the Issue is not resolved. Worst we do not even get an reply. Stop cheating people, deliver what you guys promise. I had placed an order for WD 2.5 inch 500 GB external Hard disk and I ordered 2 of them (Order # [protected]). I got one of the the best deals that anyone can offer i.e. Rs 550 each. I was getting the same on flipkart for Rs 2900 each. Without wasting anytime I placed an order. Now, I got an message and e-mail stating that my order has been cancelled. My question is why? Did I pay Rs 1100 to get refund? No. I paid the money for the products. I called up the customer service number. Spoke to one of your supervisors. She said that the product is not in stock. I told her that I have been receiving e-mails for the same product. Then she had no more answers to give and said "Sir, you will not get the products". I did not cancel the order, you guys did. Kindly resolve the Issue and deliver me my portable hard disks as per the order and retain a customer. They say that in online business if one customer is unsatisfied, it will be known by many as social networking sites play a very important role in online business. My order was cancelled on 24th nov 2014, till now I havent got my refund money nor the products. Have some self respect. Once the Issue is resolved, please reply on this site. Let everyone know, if snapdeal can be trusted or not. If not resolved then I will urge all citizens of India to not go with the company who cannot honor the deal.