[Resolved]  Snapdeal.com — syska x11 11000mah power bank

I purchased syska x11 11000mah from snapdeal.com. First of all i received my order too late. For around 10 days late. The next thing is power bank is not at all working. It doesn't charge my phone. So requested to return my product. Cancel was processed as well. But suddenly the site is saying that it could not complete the request. Please help me to get my money back.
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Dec 8, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Snapdeal.com Customer Care's response
Dear Vhm,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal
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Stone packed in my order, no htc trimmer rs 529 number[protected]
Snapdeal.com Customer Care's response, Nov 9, 2017
Verified Support
Dear M. Punniyamoorthy,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal

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