[Resolved] Snapdeal.com — T shirt | |||||
I ordered a t shirt, and after tracking its showing that it is reached to mysore, where i am staying. Its been 2 days after that, but god knows why they are not delivering the product. I ordered for a performance purpose and i tried snapdeal to buy and now i am regretting. I am never gonna buy anything from snapdeal hereafter. I called their customer care number, but didnt find any option to talk to them. The awb number is - awb: pd[protected] Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved I received it today. Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Snapdeal.com Customer Care's response Dear Rony Das, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 19, 2016 Snapdeal.com Customer Care's response Dear Rony Das, Thank you for the acknowledgement. Please feel free to get in touch on [protected]@snapdeal.com if you require any assistance. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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At the deepawli festival time on especial sale I ordered chesterfield high office chair on buy1 and get 1 scheme
on dated[protected] vide order id [protected](4th item) to jasper infotech pvt ltd a proxy of snapdeal.com and
the sub order id of this item was mentioned as [protected]. I made the payment on[protected] through my
SBI ATM DEBIT CARD for Re 4539/ and I was given rebate for Re 500/ as 10%for payment online and the product
delivery at my residence was fixed for the period 9th to 13th Nov 2016. The seller is named as kv industries New
Delhi.And when the product was not delivered to me within that stipulated time I reminded them via online messages on their customer care helpline vide reference no 35809908 dt[protected], I received a message that they are just dispatching the product and that I shall be receiving in between 14th to 16th Nov 2016 and when this date also elasped I tried a lot on their customer care mobile No [protected] so many times and wasted my Re
57/ as mobile charges for futile talks and meanwhile again mailed complaint messages vide query reference Nos 36352761 dt18-11-16 and 36403528 dt[protected] and it resulted into cancellation of my order in the name of non availability of the product to the snapdeal by the seller kv industries as he has now increased the prices of this product upto Re 6999/ earlier increased to Re 5499/.
It is is matter of grave concern that who will buy any thing from snapdeal when it has no control over such
cheat sellers.my money Re4539/ was used by you snapdeal and the cheat kv industries(seller) from 13-10-16 to[protected], did you pay me the due interest on it to me which was legally and morally binding on you. Will such mean and irresponsible modus operandi can make you sustain in market?. Should you not at least blacklist
such mean and cheat sellers who possess no business moral at all, am I wrong if I blame you of patronizing such dirty and tricky sellers? how that cheat seller is selling the same chairs on your site on higher prices while cancelling my contract dated 13-10-16 when he took the full payment of that product in advance from me. I pity
on you, and wonder how are you alive and doing business, do you call such cheating as business? I wonder at your bravery.If you wish I can fight this case against you in consumer protection forum at Alwar.
Best regards
shiv charan sharma(mob- [protected])
156 Gandhinagar, Scheme 8, Alwar(Raj)301001
product order id [protected]/ dt 13-10-16