[Resolved]  Snapdeal.com — taken my money but not refunding not sending product

Address:Aurangabad, Maharashtra, 431001
Website:Www.snapdeal.comairi

I had paid for the product on snap deal on 24 dec 2018 my amount get deducted given snap shop and bank statement but not refunding my money though clearly showing amount is deducted from snapdeal.com so third class service and fraud and mental harrasment they are doing to provide this and that though given all proof and what they want still i am not getting money even though they just mis call and than sent email that un able to reach you by email how fraud and 420 this snap deal is i am going in consumer court
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Feb 7, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
Snapdeal.com Customer Care's response
Hi Raz,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

My friend says his cousin wins a car mahindra xuv 500 from your company this year 2018.No news, no photos. I want to know either his lying or he had been scammed... Attached photo:Documents he claims he had received, as an sms or just a photo i don't know.

Snapdeal.com Customer Care's response, Jan 4, 2019
Verified Support
Hi Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Fake product, please help me

Dev D Punk's reply, Dec 28, 2018
fake product send me from snapdeal, please help me
Snapdeal.com Customer Care's response, Jan 4, 2019
Verified Support
Hi Dev,

We are sorry for the unpleasant experience you’ve been through. Please share your snapdeal order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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