[Resolved] Snapdeal.com — the delivery boy | |||
I was present at my address at the date of delivery the whole day. The person by phone no. [protected] informed me that my order has arrived my town. I told him that i would be present at my address and that he could deliver it To which he hesitatingly agreed as though expecting me to come get it. This happens almost every time and most of the time i get it picked up from the courier Company but i was not having it this time. I was later texted that me being unavailable at the address they had to reschedule the delivery or cancel it. This may not seem to be a big issue but when something of this sort happens almost every time it becomes furstrating. Was this information helpful? | |||
Mar 14, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 11, 2019 Snapdeal.com Customer Care's response Dear Adip, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||
3 Comments | |||
Comments
I purchased a combo offer of 10 Lakme eyeconic kajal(deep black). but the product looks like fake. It does n't have company name printed on the body and there is no barcode or qr code on pack. Please take some action.
Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Hi Pooja,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
Can i espect my returnd item, pandora 15 pink flat (size: 38 EU)
Ekta jaiswal's reply, Feb 1, 2019
Order badi size 40 EU ki
Size mangvane ke liye return kiya tha to na to sendal aye na hi refund. Na to bat hoti he na hi sendal aye
Size mangvane ke liye return kiya tha to na to sendal aye na hi refund. Na to bat hoti he na hi sendal aye
Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Hi Ekta,
Apologies for the inconvenience caused. Request you to share the order ID so that we can help you out.
Thanks!
Team Snapdeal
Apologies for the inconvenience caused. Request you to share the order ID so that we can help you out.
Thanks!
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
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Regards,
Team Snapdeal