[Resolved]  Snapdeal.com — the quality check failed. - ordered vebero brown casual boot with size 8 but received vebero black casual boot with size 9

Address:	Chennai, Tamil Nadu, 600073
Website:	www.snapdeal.com

I have ordered vebero brown casual boot with size 8 on august 06, 2017. I received my order on august 16, 2017 and noticed that it was a faulty product. I received a black color with size 9. (I received the product in a horrible package though)
And so i tried to raise a return request and found that the desired color and size was not available. So i raised it as a refund request and the pick up was scheduled on august 18, 2017.
I received the same faulty product yesterday and found the note that the quality check failed.
I demanded a proper explanation why the quality check failed when i raised the refund request the same day when i come to know that i have received a faulty product.
Again i got the same system generated one liner as "the quality check failed"
Below are my order details and screenshot of the product the way i received.

Product ordered:
Product: vebero brown casual boot with size 8
Size: 8
Color: brown
Order id: [protected]

Product received:
Product: vebero black casual boot with size 9
Size: 9
Color: black

Trust on snapdeal was totally lost and i need my money back. Please reach me at bala. [protected]@gmail.com for any information.