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[Resolved]  Snapdeal.com — There is no 24 hour customer contact support .IVR SUPPORT IS OF WORST

Address:600101
Website:SNAPDEAL

Order ID: [protected] Reference number: 32630567
Placed on: 03 Oct, 2016 Issued on: Sat, 15 Oct
HI-Bird Singham Sspeed 26Inch Cycle

DELIVERED WRONG PIECE AND WRONG FORK HENCE REQUESTED TO REPLACE. THERE IS NO ONE TO BE CONTACTED AND THIER IVR SUPPORT IS OF NO USE
24/7 at +[protected].

WORST CUSTOMER SERVICE EVER I HAD EXPERIENCED WITH ANY ONLINE SHOPPING. I WOULD NEVER AGAIN VISIT SNAPDEAL FOR LIFE TIME
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Nov 19, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
Snapdeal.com Customer Care's response Dear RAKESH D C,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 02, 2016
Snapdeal.com Customer Care's response Dear RAKESH D C,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 
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Comments

I have order Hyundai Verna old car seat cover, order id is [protected]. now i received order cancel mail from your side. how can you cancel my order without intimation.i want my order appliance.
Reply
Snapdeal.com Customer Care's response, Oct 19, 2016
Verified Support
Dear jeeeery,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Dec 2, 2016
Verified Support
Dear jeeeery,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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