[Resolved] Snapdeal.com — trimmer pack damaged

Samuel Jc

from Delhi, Delhi

Address:

Chennai, Tamil Nadu, 600044

I ordered a philips trimmer, i got it but the the original phiils box packing was damaged so i cancelled it.. The query said its in process of quality check
& then i received a mail "as your item does not meet our quality check guidelines, we have shipped it back to your original delivery address. It will be delivered to you within next 7-8 days...
Please note that in case you refuse to accept delivery, we will not be liable for any loss or damage to your item. Your return request remains closed."

My simple question is will anyone gift his friend with a damaged packaging?

Order id: [protected] (1 item)
Placed on 24 jul, 2017

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Sep 23, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

Snapdeal.com Customer Care's response Dear Samuel,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Aug 10, 2017

Updated by Samuel Jc on 10-Aug-201 snapdeal resent the philips trimmer which i earlier returned. please see the images of that product & there was one more shocking i saw the trimmer begin used because i saw tiny hair inside the blades

Verified Support

Aug 10, 2017

Snapdeal.com Customer Care's response Dear Samuel,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal