[Resolved] Snapdeal.com — Very pathetic customer experience

Ro Arvind

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110044
Website:	Snapdeal.com

Product ID [protected] ordered on 26th October. This is bed delivered after 60 hours of continuous follow-ups.

Now calling a technician to assemble the product has become a Project. They require another 48 hours. Moreover product delivered and company database not updated even after hours.

I bought my first product and had pathetic experience. I would never advise anyone to buy anything from Snapdeal.

Please intervene if it can be assembled today, else it will follow the company leisure and lethargic process.

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Dec 22, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2016

Snapdeal.com Customer Care's response Dear Ro Arvind,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal