[Resolved] Snapdeal.com — Warranty not updated

puligujju

Address:	522124
Website:	www.snapdeal.com

I purchased the Dell Inspiron laptop with 2 year onsite warranty. The product delivered on time and when I check this product on dell website it is shows the warranty expires in 6 months. I contacted the dell regarding the 2 year warranty and invoice details they told contact the seller. They I communicated the same to snap deal customer care on April 2nd 2017. Snap deal told the seller needs 14 days to update the warranty details. After 20 days nothing happened, I contacted snap deal back they are repeating the same thing contact dell/register ur product. Don't know who will solve this issue. Its very bad after spending too much money, you wont get what u paid for.
No direct number to speak with the executive.
No seller phone number.

Order ID: [protected] Reference no: 40969998
Placed on: Mon, 27 Mar, 2017 Issued on: Sun, 2 Apr, 2017
Status: No Resolution till date.

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May 27, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Snapdeal.com Customer Care's response Dear Customer (puligujju),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal