[Resolved] Snapdeal.com — Without notice the item refunded

Sukamal Biswas

from Raiganj, West Bengal

Address:	Dakshin Dinajpur, West Bengal, 733101
Website:	www.snapdeal.com

I have placed an order o[censored] Yureka Note (16 GB, Black) as COD, Order ID: [protected] (1 Item), Placed on 04 Nov, 2016 - but after a long wait suddenly they have informed me through email that the item has been refunded. Question is who refunded the item?.. Then I searched the present price of the item which is 13340.00 and I understand why it is showing refunded? The items I have ordered on Rs.7999/-...But as the price increased they have doing all this fraudulent drama of refunding the items...
The company like your have break my trust...I want this this item at the price I have ordered. I will left no stone unturn for this. In response of complain they emailed me that as after several call remained unresponsive they have refunded the item...
Question is- will I ask for the call list?
My home is on the heart of the town beside NH-512, previously so many valuable cost items has been reached here without any problem? why this time they have personally not visited my home?

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Jan 1, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear Sukamal Biswas,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal