Snapdeal.com — Worst customer support and solutions

Address:

Hyderabad, Andhra Pradesh

Hello sir, This is siva, a resident of hyderabad. I have ordered for an item through snapdeal.com on 10th Nov 2013 which I was given an estimated shipping date 13th. Then when I checked for the status, it said it's not delivered and I didn't much care thinking there could be a problem. After few days, order status said that the item was available with vendor so they are sending me the item from a different vendor. I thought that was okay, and after a week, I tried to check the order status again and it said it's in transit and will be delivered to me through bluedart by 23rd. I tried to check the status of shipment in bluedart website with the details provided by snapdeal.com and that said it's invalid. I then called snapdeal support who said they have raised a complaint and will be addressed in 24 hours.. No one ever called me and I tried calling me after 2 days and I get the similar and senseless response from the support. A supervisor said try this will be fixed within 48 hours and he said they will let me know about the status.. As expected, no response from them anymore. When I tried to check about the order again, it says that the shipment has been returned to snapdeal by bluedart. My sincere request to take a look at it and take a severe action on these kind of companies who do not value their customers time and money. Here are the order details. Order no :[protected] Ordered date :[protected]:50:38 Item Code / Voucher :[protected](cancled) and [protected](active and returned) Thanks for any help in advance.