[Resolved] Snapdeal.com — Worst customer support snapdeal

Yobu Paul

from Jayamkondacholapuram, Tamil Nadu

Address:	Mumbai City, Maharashtra, 400093
Website:	sanpdeal.com

I have purchased one Titan raga watch on 23 rd December. when I open the snapdeal pack box, I seen dirty full of dust titan box . no warranty card provided. the same day I have contacted snapdeal customer care and I got nice response stating that you will get replacement in day or two . after two day one stupid from snap deal customer care called me said that replacement not possible. it sees snap deal not authentic enough to sale the product. No trust. I suggest not to procure any product in snapdeal. Poor customer support.

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Feb 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2016

Snapdeal.com Customer Care's response Dear Yobu Paul,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal