[Resolved]  Snapdeal.com — Worst experience. No security for bank details.

Address:Pune, Maharashtra

I ordered a skullcandy earphone from this website and received a very low quality earphone in a different color(i even doubt it was fake).
When complained to get a replacement they refused saying the item was not in stock whereas i could see the item in stock. They asked me to provide bank details for refund by sending me an email to the link to the bank details form. However when i clicked on the form, it was auto filled by someone else's bank information.
This form fields were unable to edit and the only active button on the page was the SUBMIT button. Fortunately i didn't click on the submit button or the refund amount would have been sent to someone else's bank account.
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Rooboroo,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Rooboroo,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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