[Resolved] Snapdeal.com — Worst Service by Snapdeal | |||
Made a big mistake of placing order at Snapdeal without reading above complaints by so may customers like me. My order ID [protected]- Placed order on 23rd for a land-line phone. On 24th They mailed as Item is shipped. Till now i have not received the ordered item. Customer care is worst! all they know is that we have shipped item- and they say estimated time as it will be delivered within that time and there is absolutely no tracking system that gives details on where exactly the courier is. Without any intimation one fine day they changed the estimated date from 1st of Nov to 7th of Nov. For placing order for such a pathetic website- I am trying to continuously track my order and the pathetic courier company which says Item is sent to hub, if we contact courier hub, they say we have not received any such courier. And today when I track status - they are displaying as Consignee not available. Guys when did you try to deliver? there was no attempt made for delivery. Stop fooling people. Pathetic website Snapdeal and Pathetic Customer Care and a very bad and worst courier company! All of the people who are reading this complaint, I requested you Don't place order with Snapdeal- You will never get an item you ordered for! More than that what mental stress I am going through from last 13 days for tracking my order- nobody esle should go through. Will Suggest using Flipkart who delivers the item on said item or much before promised time. So Don't go for price comparison. Even though there is small price difference- Its better to place order at Flipkart rather than placing order at such fraud company Snapdeal! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team