[Resolved]  Snapdeal.com — Worst service from snapdeal.com

This is in reference to the order id [protected] placed on 20 Dec 2015 and Quality of the service that your providing to our costumer. I made an order for Simmtronics 1 GB RAM, but uniformity i received a KINGSTON RAM 1 GB that was defective too then i made a return request (Ticket id 16153882 dated 24 Dec 2015) by selecting "defective product" (as i can't select multiple reasons like "wrong product"). But pick up boy(NUVOEX) refused to pick up this(Kingston) product as it is mentioned as simmtronics. Moreover pick up boy cant reach to my address as i mentioned for picking my order as other courier person can reach. then i made a complain via calling to customer care against pick up courier team and to reschedule the pickup. Unfortunately they have reschedule with the pickup by the same pick up team (NUVOEX) and no pick up is made so far, as courier person keep on cancelling the pickup order without notification to me . I made a lot of calls to customer care and mails regarding this but i haven't received and satisfactory feedback from your company side and no pick up is made, since customer care keep on requesting 72 hours and hours . From internet, i read a lot of complain againt "SNAPDEAL.COM" like this and too experience it a lot of time(Order ids. [protected], [protected], [protected], [protected]) that's why i want to ask you some the questions :- First of all i want to ask you something, Does your retailer are that much illiterate so that they can't read order name . Secondly, Why your dealing with the courier team who can reached the mentioned address Thirdly, when you will arrange pick from some other courier team as NUVOEX team keep on cancelling the pickup without consulting me .