[Resolved]  Snapdeal.com — Wrong Item delivered

Address:Kannur, Kerala

I had purchase 2 items such as Car sunshade and car vacum cleaner they delivered car floor mat i purchased with debit card . And also they taken 20 days to deliver this wrong item . My order number is [protected] . Now when i ask to replace they told me to send through courier that also i have to pay
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Jithu,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team
My Order Id is [protected] & i orderd Samsung MicroSDHC 8 GB Class 6 memory card. The i got different item (sandisk 8gb memory card).


How could you do this? Why you send me wrong item?
This kind of service will surely make me rethink before I plan to order any product in future, as I have already lost trust on Snapdeal...


Now i want to replace it.
Do the needful as quickly as possible.
I want the current item which i ordered.
order no:[protected] . sub order no:[protected]. item code:332033

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