Snapdeal.com — Wrong product Delivered By Snapdeal and No response on Complaints | |||
Order Number = [protected] & Complaint Number = 14588091 I ordered for "Prestige DGT-04-SS-4 Burner Gas Stove" on 9th January 2015 and also made the payment of Rs. 6138/= using my card in advance. However I received a Prestige PGMFS Sandwich Maker from Snapdeal on 12th January 2015. On same day I raised the complaint and also sent the pics of wrong product delivered to me on [protected]@snapdeal.com email address. Since then I have sent multiple reminders to Snapdeal on [protected]@snapdeal.com and they even did not bothered to revert me on my issue. I called on customer care number as well and they also are not behaving and replying properly on my issue. Since then I am trying to get the status of my issue and following-up for my product, however Snapdeal is ignoring my complaint and I am getting a feel of losing my money. Due to this my family and I am undergoing so much mental pressure and not able to understand that whom should we reach to get this issue resolved as Snapdeal is ignoring our issue. Please help me in getting this issue resolve and help me in getting my money refund. With Regards, Shashank Kapoor Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Shashank Kapoor,
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.
Thank you for your cooperation.
Regards,
Snapdeal Online Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team