Snapdeal.com — Wrong product delivered. they didn't refund.

Address:637211

March 14th 2016 i ordered (Order number [protected]) the lenovo k3 note music edition (Http://www.snapdeal.com/product/lenovo-k3-note-music-16gb/[protected]#bcrumbsearch:lenovo%20k3%20note).

March 16th i received a mobile from snapdeal but it was not a music edition they delivered lenovo k3 note only (Http://www.snapdeal.com/product/unboxed-lenovo-k3-note-black/[protected]#bcrumbsearch:lenovo%20k3%20note).

It is not my ordered mobile. I have requested for so many times nearly 40 times but there is no response from snapdeal.
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Dear Usha(ushamathi),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Hi Usha(ushamathi),

Our team got in touch with you and informed you that same product has been delivered hence we cannot recall.

Thanks,
Team Snapdeal

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