Snapdeal.com — Your logistics partner in visakhapatnam, andhra pradesh, india.

Address:Visakhapatnam, Andhra Pradesh, 530016
Website:snapdeal.com

I have ordered a set of pillows and your logistics partner delivered it to me to Visakhapatnam, Andhra pradesh.
I asked him about the clarification on price of the pillows. He replied in a harsh manner saying that, "You have to look at those before you order your product". I didn't get a message fron Snapdeal also regarding the amount I have to pay on COD as a confirmation. Moreover, after myself confirming from my dad that the price was 1360, the delivery boy was asking me a total of 1400. I don't understand whether he is a logistic delivery boy or a postman. I sent the order back and replied in my way . Snapdeal is no where near to its competitors when it comes to customer service. Being the most viewed writer for e commerce and startups in Quora; I have decided to share this experience to the nation and urge them to switch to companies like Amazon who has tied up with quality logistics partners and I promise, I will never order something on Snapdeal. Worst experience.

Cheers!
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Jsk Akhil,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information