[Resolved] Snapdeal.com — Yu yuphoria yu5010a on android (16gb, black) - order# [protected] - dt# 28/10/2016 | |||
Hi, I have placed order in snapdeal on 28/10/2016 for cellphone yu yuphoria - yu5010a. order# [protected]. i received product on 02/11/2016. it is nicely packet and when open the cellphone box. i shocked because in the box no cellphone, only stone wrapped in black cover and scratch card in the box. totally i lost my temper and called customer care no responses. so, i have requested refund. I believe there is lot of order which placed in festival every one getting same type of issue. such a big name in snapdeal, they have worst and cheap dealer contact. totally unacceptable with snapdeal team. I need better resolution and snapdeal need to take action against that dealer. If snapdeal not giving proper solution, i will go consumer court against snapdeal. Regards, Premkumar. b Was this information helpful? | |||
Jan 5, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Snapdeal.com Customer Care's response Dear PREMKUMAR BALAKRISHNAN, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear PREMKUMAR BALAKRISHNAN, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||
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