[Resolved]  Snapdeal — Defect product delivered

Address:

Chennai, Tamil Nadu

Hi, I brought Adidas Trio Pack Assorted Socks from snapdeal one month ago. But the product I received is not at all of adidas standard. It is a factory rejected product. I've no words to explain the quality of product I received. In simple words, "The worst". Here are the details of my purchase: Snapdeal order number : [protected] Snapdeal Complaint Number : 9377234 Snapdeal customer support is also worst. They've arranged a reverse pick-up with a service provider ECOM-RO11-RP, which don't provide services in my area. They simply rejected my pick-up request from snapdeal. But the same service provider is coming to my location for my friend's parcel reverse pick-up. He purchased a watch worth Rs.11000/- and got cheated by snapdeal. Here are the details of my friend's purchase: ticketno : 9902561 They are not coming for a product whose cost is less. But are coming for a costlier product, which is not fair. Snapdeal customer care is not at all replying to my complaints. Please help me regarding this. Thanks, Sainath