Snapdeal — defective product deliverd

Address:Kolkata, West Bengal

I have ordered for a panasonic p55 but when I received it I found that it had 4mp camera instead of 8mp.Snapdeal arranged for the reverse pick-up and I demanded for replacement.But 10-15 days have passed and they have done nothing.Every time I call them they tell the same thing that they have not yet received the product.They nether have any toll free number and their service is just disgusting.They have the worst service.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear ARCHISMAN SUR,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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