[Resolved] Snapdeal — delay of my product

Athher

from Hyderabad, Telangana

Address:	Hyderabad, Telangana, 500028
Website:	Snapdeal.in

I have ordered skybag from snapdeal and it said that it will come in 6 days so i waited then the order came early and i wanted to cancle the order but the executive called me 5-6 time but i have not answered him but in the place of that product i have booked another bag i. E., nike navy backpack it said it will reach in 6-8 days and i also waited then it came early that is on 29th june but today is 30th june and the courier delhiver.com sent me a msg that the his executive is unable to deliver my product so i messaged the executive and he is giving me silly reasons that his bike got an accident so i said can u deliver me tomorrow he said yes and asked are u free tomorrow... I said iam free and i said him that deliver me before 11:00am morning till now he didnt reached me and he is in the same city... Please help me out soon as possible because i want my product delivered today itself before 10:00pm 30th june... This snapdeal gives delivery dates very long like 8-9 days when compaired to flipkart and some what better snapdeal now!!

Was this information helpful?

No (0)

Yes (0)

Aug 2, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Vairab

from Mumbai, Maharashtra

I order a book but when it come to me it was in worst condition. So i request replacement. Next day the book was picked from me by the snapdeal .but snapdeal does not sent new book to me in the time period which they mentioned. I am still not get my book

Vairab's reply, Jun 29, 2019

Some of snapdeal customer care executives call me and promise me to solve my problem but no step was taken by them. I am concerned about my book because the price of the book was already taken by the snapdeal.i am extremely feel low about the service of snapdeal.if my problem not solved i will take legal action against snapdeal

Snapdeal.com Customer Care's response, Jul 2, 2019

Verified Support

Dear Vairab,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Hope Shore

from Badagara, Kerala

I received a letter with a intimation of rs.1lakh and with a scratch card.in the scratch card it was mentioned the i have won 10 lakhs in total 11 lakhs. It should be a cheating call. Please take necessary action.

Snapdeal.com Customer Care's response, Jul 2, 2019

Verified Support

Hi Customer! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

Pijus Mandal

from Mumbai, Maharashtra

Sir,
I am notified that, your snapdeal delivered boy can not delivery above register delivery place he want where he call there place only delivery he
So i request please this problem solved it .

Thanking for your
customers

Pijus Mandal's reply, Jun 21, 2019

Registration place not delivery my order

Snapdeal.com Customer Care's response, Jul 3, 2019

Verified Support

Hi Pijus!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal