[Resolved]  Snapdeal — Fake/used product shipped

Address:New Delhi, Delhi, 110025
Website:www.snapdeal.com

I had purchased a seagate harddisk from snapdeal in feb/2016. (snapdeal shows 3 years warranty on product.)

After the product shipped to me, i had checked for the warranty of the product on seagate portal & status of warranty was "regional warranty restriction".

So, i raised a issue in "snap deal" for a return, after lot of trouble & mis-leading information provided to me (time taken around 1.5 months), one of there customer support executive convenience me that, this is not a problem & that seagate hdd is under warranty for 3 years.
Some how it took a lot of my time for this issue, i stoped tracking the issue.
So, currenty, i don't have any warranty shown on that seagate hdd, i purchased from snapdeal.

But, last week, i purchased same hdd from paytm & on seagate warranty portal, it clearly shows 3 years warranty of that hdd.

So, finally, i conclude that the hdd sold to me from snapdeal is fake.

Please take action against such type of things from a big company like snapdeal.
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Aug 9, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear sunny.india,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal

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