[Resolved] Snapdeal — Fake/used product shipped | |||||
I had purchased a seagate harddisk from snapdeal in feb/2016. (snapdeal shows 3 years warranty on product.) After the product shipped to me, i had checked for the warranty of the product on seagate portal & status of warranty was "regional warranty restriction". So, i raised a issue in "snap deal" for a return, after lot of trouble & mis-leading information provided to me (time taken around 1.5 months), one of there customer support executive convenience me that, this is not a problem & that seagate hdd is under warranty for 3 years. Some how it took a lot of my time for this issue, i stoped tracking the issue. So, currenty, i don't have any warranty shown on that seagate hdd, i purchased from snapdeal. But, last week, i purchased same hdd from paytm & on seagate warranty portal, it clearly shows 3 years warranty of that hdd. So, finally, i conclude that the hdd sold to me from snapdeal is fake. Please take action against such type of things from a big company like snapdeal. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
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