Snapdeal & Gojavas — Snapdeal order number [protected] & go javas order number unisnpp4466787-ticket id:42878

Despite the assurance from GOJAVAS that the aid item would be delivered today they have once again failed miserably. As for SNAPDEAL they are pathetic, got a call from a rep said item would be delivered as stated in the system and if not we will refund the money. If I wanted refund I would have cancelled the order don't need a customer service rep to tell me that. I want a resolution which it appears that neither SNAPDEAL nor GOJAVAS are interest to provide.

Basically standard spiel they didn't even read my mails or listen to the problem and all they are doing is buying time. No one has a clue as to where my shipment is neither SNAPDEAL nor JAVAS and both are equally lost and no one has the courtesy to call and actually tell me anything concrete except for the fact " Sir aap se nivedan hain thora aur time denge."

SNAPDEAL AND JAVAS pathetic. Ground level feedback look into your customer service the razzmatazz is all good but the company leaves a lot to be desired in terms everything else. In today's competitive market what you are actually buying is invaluable customer dissatisfaction.

Wanted to sign off by saying thank-you but sincerely your company in no way merits the same.
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Dear Amitabha M
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Amitabha,

We have reviewed your concern . Indeed you are upset and we completely relate with it and have tried to provide you the best resolution possible . We accept our shortcoming and thank you to put this to our notice. Its very trivial and we shall take every necessary step towards curbing this . Heartfelt Apologies to you from the behalf of whole team.


warm regards,

Team Gojavas

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