Snapdeal — I didn't get my Refund

Address:Kolkata, West Bengal

i have bought an Ambrane Tablet for Rs3, 999 from Snapdeal Shop on 20Feb2015...As i saw that the product has Faulty & has some defect or dispute that'swhy i returned that product on 22feb2015. After returning the product the snapdeal customer care team told me that they will give me a refund on my bank account within 7 days.. but after that they didnot gave me my refund ... then again i called the snapdeal customer care team on their number & again they said that they will give my refund in next 7 days... and this same process goes on for 2 months and today is 15April2015 till now i didn't get my refund of Rs3, 999... And now i am fedup & feeling helpless and that'swhy i am complaining this matter on this website for help...So plz kindly solve this matter... Your faithfully DhritimanBose My Details is:- My snapdeal order no:-[protected] My Suborder no:-[protected] item code:[protected] imei no:-"[protected]" My invoice no:-SC06DB/14-15/385 Dispatch doc no(awb) UNISNPC3483115 My Snapdeal register mobile no is:-[protected] My name is:-DhritimanBose My personal mobile no:-[protected]
+18 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear DhritimanBose,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear DhritimanBose,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team
Please fix the problem quickly.i have ordered miss stylist multicoloured bangalore silk semi stitched lehenga with order no. [protected].I returned the product.but I have given a wrong bank account number by mistake and now I am not getting my refund back and the snapdeal app is not working so help me in that case.
Snapdeal.com Customer Care's response, Dec 14, 2017
Verified Support
Dear Smiti Roy,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Regards,
Team Snapdeal
I have returned my order as it's a used product which I have got since it's 4 days I haven't got my money back
Snap deal have given me a wrong product they given me a wrong colour of bed sheet I ordered veer fans poly cotton double bed sheet with 2 pillow covers of cream colour but they given me some green colour bed sheet and now I given back that bed sheet and they were asking for refund but I want the replacement of the product I ordered please try to replace not refund.

Snapdeal.com Customer Care's response, Jul 20, 2018
Verified Support
Dear Gungun!

Inconvenience caused is deeply regretted. Please share your order ID with me and I'll sort it out on priority.

Thanks!
Team Snapdeal
U guys r fraud...refund my amount... cheating people...thefting their hardened money
I purchased CrazyBuy Micro Pocket 4CH 6Axis Gyro 2.4Ghz Mini Quadcopter, but it was not that as per its description, worth Rs.1917/-, Order ID: [protected] (1 Item) Placed on 31 Jul, 2019, return it and i got a message that i will received refund within 7 days. I received a message in my snapdeal account that my order refund was transfer into my account but actually i didn't get refund in my account. I don't understand that how snapdeal team can do these kind of stupidity. I guess this website is fake now because i didn't get my refund into my bank account but website is showing that i have received which is wrong
Now i want to request one thing to snapdeal team that refund my amount because i am not that much rich, am a student.

For a reference i attached my order details, please have a look
Thank You

Snapdeal.com Customer Care's response, Aug 16, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information